Anglishte Biznesi

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Zamira Hodo, Msc

Code
ELL 255
Name
Business English
Semester
0
Lecture hours
3.00
Seminar hours
0.00
Laborator hours
0.00
Credits
3.00
ECTS
5.00
Description

Students will be able to independently perform communicative acts in English that demonstrate a highly developed sense of language awareness and a mastery of argumentation and effective social discourse. In particular, students will be able to communicate fluently and accurately in English in a variety of business contexts, both spoken (e.g., meetings and on the phone) and written (e.g., letters and reports).

Objectives

Listening, speaking, reading, and writing skills in English in a business or office setting.

Java
Tema
1
Corporate Culture; Past Tenses and advice structures; A placement report; Arranging a meeting.
2
Costumer support; Asking questions and giving instructions; Formal and Informal correspondence; Writing formal and informal agrndas.
3
Products and Packaging; Structure of presentations; Case study: Big Jack's Pizza
4
Careers; Present Tenses; Job interviews; Writing a CV; Diplomatic language; Resolving Conflicts.
5
Feedback: Reading about the project team; Vocabulary of managing people and projects; Regulations, speculations, and habits; Coaching; Writing reports.
6
Case studies: Zaluski Strawberries and Trident Overseas.
7
Selling more: Reading about Viral Marketing; Vocabulary of the marketing mix; Questions for persuading; Dealing with objections; Writing mail shots and sales letters.
8
Mid-term Exam
9
New Business: Reading about self-financing; Vocabulary of funding a start-up; Future perfect and future continuous; Taking questions in presentations; Writing an executive summary.
10
Case studies: Backchat communications and Angels or Demons.
11
Company and Community; Corporate social responsibilities; The passive and reported speech; Teamwork.
12
International trade; Prepositions; Negotiations; Mixing business and pleasure; Intercultural Communication.
13
Vocabulary of contracts and corporate ethics; Obligation and permission, inversion; Negotiating a compromise; Assertive writing.
14
Case studies: Car-Glazer and Green Hills Coffee.
15
Review
16
Final Exam
1
Students will be able to understand extended speech and follow complex lines of argument in English in interviews, in meetings, and on the phone.
2
Students will be able to read English language business documents such as charts, graphs, and accounting statements.
3
Students will be able to successfully complete an job interview in English, give a business presentation, and chair a meeting.
4
Students will be able to write business docs, including a Europass CV and cover letter.
Quantity Percentage Total percent
Midterms
1 30% 30%
Quizzes
1 20% 20%
Projects
0 0% 0%
Term projects
1 20% 20%
Laboratories
0 0% 0%
Class participation
0 0% 0%
Total term evaluation percent
70%
Final exam percent
30%
Total percent
100%
Quantity Duration (hours) Total (hours)
Course duration (including exam weeks)
16 3 48
Off class study hours
14 1 14
Duties
1 0 0
Midterms
1 43 43
Final exam
1 2 2
Other
10 2 20
Total workLoad
127
Total workload / 25 (hours)
5.08
ECTS
5.00