Marketingu dhe Marrëdhëniet Publike Online

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Ana Kekezi, PhD

Code
IMC 211
Name
Digital Marketing and Public Relations
Semester
0
Lecture hours
2.00
Seminar hours
1.00
Laborator hours
0.00
Credits
2.50
ECTS
5.00
Description

In this era, Digital Marketing is at its peak. Compared to the old traditional marketing methods, online helps to communicate the brand and advance sales to each corner of the world. Becoming a digital marketer is a journey. Digital communication has grown rapidly in various actors; public, political, and private - recently even in Albania. Marketing experts value digital marketing as a powerful tool to communicate effectively with large audiences at a lower cost, comparing it with the traditional forms of marketing. Digital technology is becoming more demanding on costs aspects and control of communication, challenging especially the PR. The companies or organizations are moving further on the journey of digital transformation, and it seems that digital strategy and business strategy may soon be the same thing.

Objectives

Java
Tema
1
Introduction to Digital Marketing: Subject Introduction, Syllabus, Literature The Basics of Digital Marketing, Introduction to Digital Marketing Strategy Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 2- 52 Rayan, D. (2014). Understanding Digital Marketing, 3rd Edition, Kogan Page, fq 1 -17 Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 1 – 28 Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq 1 – 44
2
Digital Marketing Strategies: Introduction and Basics, Analysis of Patterns and Frameworks; SMART, SWOT, goals. Presentation of the Project and Term Project Themes, Group Breakdown of the Semester Term Project Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq 103-143 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 174 – 243 Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 46- 65 Ninen, O. (2021) Contemporary Issues in Digital Marketing 1st Edition, Routledge fq 22-29
3
Barriers to Digital Marketing: Technology in the Digital Age, Human Resources, Budgets & Costing Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 46- 65 Ninen, O. (2021) Contemporary Issues in Digital Marketing 1st Edition, Routledge fq 22-29
4
Planning: Effective Strategic Planning; planning models; goals; objectives; strategies; action plans; control; human resources Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 66-88 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 488-476 Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq 555-615
5
Digital Channels: SEO; PPC ; social networks; e-mail; display; mobile; website etc. Interactivity and communication mix through channels Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 89-163 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 31 - 37
6
Social Media: Definition; The evolution; The current situation; platform selection; use; Interconnecting science with practice Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq 139-143 dhe fq 223-283 Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 149-163 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 34 – 36 Phillips, D. Young, P (2009) - Online Public Relations_ A Practical Guide to Developing an Online Strategy in the World of Social Media (PR in Practice)-Kogan Page fq 136-148
7
User Experience (UX): Digital Consumer; experiences; privacy and trust, the factors that influence them; assessing consumer engagement; the essentials for the effective experience; the tools used to identify UX. Presentation of social pages for Term project assignment - Comments by lecturer & students Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 165 – 182 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 388-395 Ninen, O. (2021) Contemporary Issues in Digital Marketing 1st Edition, Routledge fq 83-92
8
Marketing communication: communication using digital channels; Action and control tactics; RACE planning; Traffic; key aspects and techniques of Traffic; Proper use of mixed communication. Presentation of social public pages for Term project assignment - Comments by lecturer & students Project - individual paper/essay assignment “Analyzing the elements of digital marketing in 2 competitive companies in their website” Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq 34 -35 , fq 44-46 dhe fq 139-143 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 31-32
9
Midterm Exam
10
Digital Marketing Plan: Proper planning of digital campaign; types of plans; application of software according to the SOSTAC framework;. Presentation of social public pages for Term project assignment – comments from the lecturer and students Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq 560-562 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 188-192 , fq 432-438
11
Analytics: Metrics and Evaluation: Metrics Framework; measuring/metrics strategies; components of the metrics framework, their focus and application;. Presentation of social public pages for Term project assignment – comments from the lecturer and students. Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq 214-250 dhe fq 603-606 Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 82-83 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 550-560
12
B2B and B2C: Transactions in B2B, B2C, C2C and C2B ; The main types of online presence; core business in digital marketing in the context of transactions; CRM - costumer relationship marketing; customer relationship management in the marketing context; CRM B2B vs B2C basic changes. Presentation of social public pages for Term project assignment – comments from the lecturer and students Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 33-36 Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 625-642 Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq 4-8, fq 173-185
13
Online Public Relations: How Communication has changed in Recent Decades; implications for communicators; influencers and audiences; new PR channels; Digital PR and search engines; online influences; key players. Review of Essential Knowledge in the first 8 lectures Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 502-506 Rayan, D. (2014). Understanding Digital Marketing, 3rd Edition, Kogan Page, fq 1 -17 Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 264-282 Chaffey, D. and Smith. P. (2017) Digital Marketing Excellence Planning, Optimizing and Integrating Online Marketing fq409-4014 Phillips, D. Young, P (2009) - Online Public Relations_ A Practical Guide to Developing an Online Strategy in the World of Social Media (PR in Practice)-Kogan Page fq 10-19, 119-204
14
Strategy presentation: Steps to follow: The Digital Future-What's next?. Review of essential knowledge on remained lectures. Preliminary presentation of 6 groups for the semester project final assignment Chaffey, D. and Chadwick, E. F. (2016). Digital Marketing: Strategy, Implementation and Practice. 6th Pearson Education. Fq 645 - 647 Rayan, D. (2014). Understanding Digital Marketing, 3rd Edition, Kogan Page, fq 367-375 Kingnorths, S. (2016). Digital Marketing Strategy. 1st Edition. Kogan Page fq 284 – 305 Ninen, O. (2021) Contemporary Issues in Digital Marketing 1st Edition, Routledge fq 166-174
15
Term Project, Public classroom presentation: Finalized Campaigns - groups “Create a campaign or build a public page on one of the Social Networking Platforms” Applying all the knowledge gained in the written project.
16
Final Exam
1
Studentët do të jenë të përgatitur me njohuri bazë për marketing dixhital dhe PR, me mjete të reja të komunikimit dhe metodat e përdorimit të llojeve të ndryshme të mediave të reja
2
Studentët do të demonstrojnë aftësi mbi teknikat dhe aplikimin e njohurive të marketingut digjital , vecanërisht në platformat e medias sociale dhe do të jenë në gjendje të identifikojnë elementët kryesorë dhe mjetet e përdorura të një fushate dixhitale dhe mjete
3
Studentët do të jenë në gjendje të kryejnë studime të marketingut në biznes, përvojën e klientit, modelet e marketingut më të zbatueshme në mënyrë që ta përdorin dhe aplikojnë në zhvillimin e një strategjie efektive dixhitale të marketingut dhe PR
Quantity Percentage Total percent
Midterms
1 20% 20%
Quizzes
0 10% 0%
Projects
1 10% 10%
Term projects
1 30% 30%
Laboratories
0 0% 0%
Class participation
0 0% 0%
Total term evaluation percent
60%
Final exam percent
40%
Total percent
100%
Quantity Duration (hours) Total (hours)
Course duration (including exam weeks)
16 3 48
Off class study hours
14 2 28
Duties
2 14 28
Midterms
1 10 10
Final exam
1 11 11
Other
0 0 0
Total workLoad
125
Total workload / 25 (hours)
5.00
ECTS
5.00