Marketingu dhe Marrëdhëniet Publike Online

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Ana Kekezi, PhD

Code
IMC 211
Name
Digital Marketing and Public Relations
Semester
0
Lecture hours
2.00
Seminar hours
1.00
Laborator hours
0.00
Credits
2.50
ECTS
5.00
Description

Objectives

Java
Tema
1
Introduction to Digital Marketing: Subject Introduction, Literature : The Basics of Digital Marketing, Introduction to Digital Marketing Strategy
2
Digital Marketing Strategies: Introduction and Basics, Analysis of Patterns and Frameworks; SMART, SWOT, goals. Presentation of the Project and Term Project Themes, Group Breakdown of the Semester Project
3
Barriers to Digital Marketing: Technology in the Digital Age, Human Resources, Budgets & Costing
4
Planning: Effective Strategic Planning; planning models; goals; objectives; strategies; action plans; control; human resources
5
Digital Channels: SEO; PPC ; social networks; e-mail; display; mobile; website etc. Interactivity and communication mix through channels
6
Social Media: Definition; The evolution; The current situation; platform selection; use; Interconnecting science with practice
7
User Experience (UX): Digital Consumer; experiences ; privacy and trust, the factors that influence them; assessing consumer engagement; the essentials for effective experience; the tools used to identify UX. Presentation of social public pages for Term project assignment - Comments by lecturer & students
8
Midterm exam
9
Marketing communication: communication using digital channels; Action and control tactics; RACE planning; Traffic; key aspects and techniques of Traffic; Proper use of mixed communication. Presentation of social public pages for Term project assignment - Comments by lecturer & students Project: Submission of individual paper / essay assignment “Analyzing the elements of digital marketing in a company with online presence”
10
Digital Marketing Plan: Proper planning of digital campaign; types of plans; application of software according to the SOSTAC framework;. Presentation of social public pages for Term project assignment – comments from the lecturer and students
11
Analytics: Metrics and Evaluation: Metrics Framework; measuring/metrics strategies; components of the metrics framework, their focus and application;. Presentation of social public pages for Term project assignment – comments from the lecturer and students.
12
B2B and B2C: Transactions in B2B, B2C, C2C and C2B ; The main types of online presence; core business in digital marketing in the context of transactions; CRM - costumer relationship marketing; customer relationship management in the marketing context; CRM B2B vs B2C basic changes. Presentation of social public pages for Term project assignment – comments from the lecturer and students
13
Online Public Relations: How Communication has changed in Recent Decades; implications for communicators; influencers and audiences; new PR channels; Digital PR and search engines; online influences; key players. Review of Essential Knowledge in the first 8 lectures
14
Strategy presentation: Steps to follow: The Digital Future-What's next?. Review of essential knowledge on remained lectures. Preliminary presentation of 6 groups for the semester project final assignment
15
Termr Project, Public classroom presentation: Finalized Campaigns - 6 groups “Create a campaign or build a public page on one of the Social Networking Platforms” Applying all the knowledge gained.
16
Final Exam
1
Students will be equipped with basic knowledge of digital marketing and PR, new communication tools and methods of using different types of new media
2
Students will demonstrate basic skills in digital marketing techniques and application of knowledge, especially on social network platforms, and will be able to identify key elements and tools used in a digital campaign.
3
Students will be able to conduct business marketing studies, customer experience, more applicable marketing models in order to use it in developing an effective digital marketing strategy and PR
Quantity Percentage Total percent
Midterms
1 20% 20%
Quizzes
0 0% 0%
Projects
1 10% 10%
Term projects
1 25% 25%
Laboratories
0 0% 0%
Class participation
1 5% 5%
Total term evaluation percent
60%
Final exam percent
40%
Total percent
100%
Quantity Duration (hours) Total (hours)
Course duration (including exam weeks)
16 3 48
Off class study hours
14 5 70
Duties
2 0 0
Midterms
1 9 9
Final exam
1 9 9
Other
0 0 0
Total workLoad
136
Total workload / 25 (hours)
5.44
ECTS
5.00