Komunikim Biznesi

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Valmora Gogo, PhD

Code
IMC 224
Name
Business Communication
Semester
0
Lecture hours
3.00
Seminar hours
0.00
Laborator hours
0.00
Credits
3.00
ECTS
5.00
Description

Objectives

Java
Tema
1
Presentation and disscution. Defining Corporate Communication. Introduction, Scope and Trends.
2
Corporate Communication in Contemporary Organization. Integrated Communication.
3
Corporate Communication in a Changing Media Environment. The New Media landscape. Challenges and Opportunities.
4
Stakeholder Management and Communication. Stakeholder engagement.
5
Corporate Identity, Branding and Corporate Reputation. Aligning identity, image and reputation.
6
Corporate Communication in Practice. Communication Strategy and Strategic Planning. Developing a Communication Strategy. Strategic messaging and content platforms. Planning and executing communication programmes and campaigns.
7
Research and Measurement. Research and Evaluation. Methods and Measures. Measuring corporate reputation. Theories on measuring the effects of communication.
8
Midterm Exam
9
Media Relations. Journalism and news organizations. The effects of news coverage on corporate reputation. Framing News Stories.
10
Defining Employee Communication. Employee Communication and organizational identification. Voice, silence and stimulationg employee participation. Social Media, networks and communities of practice.
11
Issues Management. Defining and Managing Issues. Influencing public policy. Anti-corporate activism.
12
Case study. Crisis Communication. Defining Crisis. Crisis Management. The impact of a crisis on corporate reputation. Communicating about a crisis.
13
Effective communication. Why do we need it? Why does it give us better results? What are the key skills to practice. Let's practice it.
14
Leadership and Change Communication. Defining leadership and change. Communicating during a change. Effective leadership communication.
15
Project Presentation
16
Final Exam
1
Apply business communication strategies and core principles to prepare effective communication in the internal and external business context.
2
Students are able to utilize analytical skills in solving business communication problems.
3
Students can conceptualize, design, and analyze written materials and verbal presentations for business activity needs.
Quantity Percentage Total percent
Midterms
1 40% 40%
Quizzes
0 0% 0%
Projects
0 0% 0%
Term projects
0 0% 0%
Laboratories
0 0% 0%
Class participation
1 10% 10%
Total term evaluation percent
50%
Final exam percent
50%
Total percent
100%
Quantity Duration (hours) Total (hours)
Course duration (including exam weeks)
16 3 48
Off class study hours
14 3 42
Duties
0 0 0
Midterms
1 12 12
Final exam
1 15 15
Other
0 0 0
Total workLoad
117
Total workload / 25 (hours)
4.68
ECTS
5.00